Customer Approval

Approvals without the phone tag

Send the repair order, the customer taps approve, and you're cleared to start. It comes back signed, time-stamped, and on your board before you'd have put the phone down, because you never picked it up.

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The live repair-order board in the MyAutoShopPro dashboard, with jobs moving from estimate to in progress to ready.
A repair-order detail: services, totals, and a two-way text thread with the customer.
The reports view: 12 months of revenue, jobs completed, and shop performance.

Why it closes more work

The estimate does
the selling

Cars sit in the bay waiting on a callback that never comes. A link they can answer at a red light gets you an answer in minutes.

One link, no login

Text or email the estimate and it opens on any phone. There's no app to install, no account to make, and no password the customer will forget at the worst possible moment.

0apps

for the customer to install. The link opens in whatever browser their phone already has.

Photos make the case

Tech photos ride along with the job they belong to, full-screen on tap. Showing a worn pad closes more work than describing one.

Signed and time-stamped

The customer signs on the glass. The signature, the name, the amount authorized, and the moment it happened are stored on the order.

Found more? Send round two

Add the new work and send the same link again. It re-opens for the new jobs only, and whatever was already authorized stays locked.

Job by job, not all or nothing

Every job on the order gets its own approve or decline. The customer takes the brakes and passes on the filter, and the authorized total follows along as they go.

Pay from the same link

Once the work is done and invoiced, that same link becomes the payment page. They pay by card and get the receipt without ever coming to the counter to settle up.

Repair order #1042 · 2019 Civic
Approved Front brake pads & rotors $286.00
Approved Valve cover gasket $138.00
Declined Cabin air filter $42.00
Authorized total$424.00
Approve & authorize

Signed by M. Rivera · 9:41a

The customer's view. The declined line drops out of the total, and out of the work.

Start to finish

Four steps, none
of them a call

  1. 01

    Send it

    Write the estimate and hit send. The customer gets a text with a link and an email with the same one, and neither needs a password.

  2. 02

    They decide

    They read the jobs, look at the photos, approve what they want, and sign. Your board updates the second they do.

  3. 03

    You start

    The shop gets a notification with the approved jobs and the authorized total, so you know exactly what you're cleared to touch.

  4. 04

    Nothing is lost

    Declined work is saved against the vehicle, waiting to be recalled onto the next order months from now.

Get the yes
in writing

First approval back in minutes

Send a tap-to-approve estimate this week and stop losing bay hours to callbacks that never come. Refundable for 30 days.