Customer Approval

Approvals without
the phone tag

Send the repair order, the customer taps approve, and you're cleared to start — signed, time-stamped, and back on your board before you've put the phone down. Because you never picked it up.

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Repair order #1042 · 2019 Civic
Approved Front brake pads & rotors $286.00
Approved Valve cover gasket $138.00
Declined Cabin air filter $42.00
Authorized total$424.00
Approve & authorize

Signed — M. Rivera · 9:41a

The customer's view. The declined line drops out of the total, and out of the work.

Why it closes more work

The estimate does
the selling

Cars sit in the bay waiting on a callback that never comes. A link they can answer at a red light gets you an answer in minutes.

One link, no login

Text or email the estimate and it opens on any phone — no app, no account, no password the customer will forget at the worst moment.

Job by job, not all or nothing

Every job on the order gets its own approve or decline. The customer picks the brakes and passes on the filter, and the total updates as they go.

Photos make the case

Tech photos ride along with the job they belong to, full-screen on tap. Showing a worn pad closes more work than describing one over the phone.

Signed and time-stamped

The customer signs on the glass to authorize. The signature, the name, the amount authorized and the moment it happened are stored on the order.

Found more? Send round two

Add the new work and send the same link again. It re-opens for the new jobs only — what was already authorized stays locked and untouched.

Pay from the same link

Once the work is done and invoiced, the link becomes the payment page. Card payment, receipt, done — they never have to come to the counter to settle up.

Start to finish

Four steps, none
of them a call

  1. 1

    Send it

    Write the estimate, hit send. The customer gets a text with a link and an email with the same one.

  2. 2

    They decide

    They read the jobs, look at the photos, approve what they want, and sign. Your board updates the second they do.

  3. 3

    You start

    The shop gets a notification with the approved jobs and the authorized total — so you know exactly what you're cleared to do.

  4. 4

    Nothing is lost

    Declined work is saved against the vehicle and waiting to be recalled onto the next order, months later.

Get the yes
in writing

Send your first tap-to-approve estimate on the free trial and stop chasing callbacks.

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